Vino Vagabond

Challenges

Payment Processing

Most credit card processors do not like to handle "high-risk" payments. It was exceedingly difficult to find a reputable and affordable processor.

Facilitating Virtual Wine Tastings

The client wanted the ability to sell, manage, and facilitate virtual wine tasting. The client wanted to automate as much of this process as possible.

Customer Relationship Management

As all businesses know, it is extremely important to keep track of every purchase on your site and segment each and every customer. Vino Vagabond wanted nothing less.

Solutions

Payment Processing

We found & integrated a premium payment processor that is very secure and affordable. In addition, we also connected a shipping warehouse that processes all orders and ships them to the customer without any extra effort from our side.

Facilitating Virtual Wine Tastings

We created multiple new pages on the website for the customer to sell wine packages for specific groups & events. Once a customer purchase the package, they either pick it up at the agreed upon location or it is shipped directly to them. They select a date and time upon checking out and 30 minutes before the meeting the webinar software automatically emails them the unique link to join the meeting.

Customer Relationship Management

We have set up an advanced customer relationship database that allows Vino Vagabond to analyze and segment all customers on the website. Depending on the type of wine they order and the quantity, we are able to send specialized newsletters to the specified demographics.

Vino Vagabond

An online marketplace of unique high-quality wines sourced from the highest quality of people around the world. Let your taste buds travel, even when you cannot. Exotic wines delivered right to your doorstep. Each wine has a story, make every sip unique.
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